Description
Fluke OneTouch Network Tester Repair and Calibration
The Fluke Networks OneTouch is a handheld network analyzer/tester — it tests and troubleshoots Ethernet and IP networks (connectivity, cabling, link, and network-service checks) for installers and IT field teams. As a field-carried network instrument, its faults concentrate in the test port/line interface, the measurement electronics, the display, and the battery.
June Company repairs and calibrates the Fluke OneTouch for network installers and IT field teams.
Common Fluke OneTouch problems we fix
- Test-port / line-interface faults — the network port not linking or testing correctly, repaired.
- Cable / link measurement out of spec — measurement-circuit drift, recalibrated against standards.
- Touchscreen or display faults — repaired.
- Won’t power on or hold a charge — battery/power faults.
- Connector or port damage — from field use, repaired.
FAQs
My OneTouch won’t test a link or the port is worn — fixable? Yes. Port and measurement faults are repairable and recalibrated so network and cable testing is accurate, with documented results.
Can you replace the battery? Yes — battery and power service is routine.
Every repair includes calibration verification and a 90-day parts-and-labor warranty. Email us or submit a service request.
Shipping & Returns
Packing your equipment. You are responsible for packaging equipment adequately for transit. We strongly recommend the original manufacturer’s case, or double-boxing with at least two inches of shock-absorbing material on all six sides. We return your equipment in the packaging it arrived in, so please send it in packaging that will survive the return trip as well. If your packaging is damaged or inadequate for the return, we will substitute suitable packaging and may charge the cost of materials.
Insurance. Equipment is not insured by June Company while in transit. We strongly recommend insuring your shipment for its full replacement value.
Risk of loss. Risk of loss remains with you until your equipment is received at our facility, and transfers back to you when your repaired unit is delivered to the carrier (F.O.B. shipping point). June Company is not responsible for equipment lost, delayed, misdelivered, or damaged in transit, in either direction.
Return label. A prepaid and preprinted return shipping label should be included with your shipment. If one is not included, we will provide one.
Transit damage. Damage occurring in transit is the responsibility of the carrier. It is not a warranty defect and is not covered by the 90-day repair warranty. Any claim must be filed by you with the carrier; we will supply photographs and documentation to support it at no charge.
Full details: Terms & Conditions, Section 6 · Return Policy
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