Thermal Camera Repair

$245.00 evaluation fee

🛡️ 90-Day Warranty ✓ Fee Credited to Repair ⚡ No Forms Needed

Get your repaired with certified accuracy and a 90-day warranty. Our technicians specialize in detector recalibration, lens replacement or cleaning, image processor repair, and temperature measurement accuracy verification.

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📋 How It Works

Submit Request – Pay evaluation fee & provide equipment details
Ship to Us – Send your equipment to our Oregon facility
We Evaluate – Detailed diagnosis & repair estimate
Fee Credited – Your evaluation fee applies to repair cost
We Repair – Professional repair with 90-day warranty

🔧 Fast Turnaround: Most repairs are completed within 1–3 business days.
📏 Precision Calibration: NIST-traceable calibrations included for most repairs.
🛡️ Warranty: 90-day warranty on all repairs.
📝 Transparency: Detailed evaluation and repair estimate before work begins.

✓ Evaluation Fee Credited Toward Repair

This evaluation fee is applied as credit toward your final repair cost. After we evaluate your equipment, you'll receive a detailed estimate before any repair work begins.

Description

Thermal Camera Repair

The Thermal Camera is a thermal imaging camera – a microbolometer detector behind a germanium lens, with an internal shutter that recalibrates the detector every few minutes. The image is only half the product; the other half is turning that image into temperature numbers someone will act on.

The Thermal Camera is repaired at June Company by technicians who work on this class of instrument daily, for predictive maintenance teams, electrical contractors, building inspectors, and process engineers. Every instrument is repaired at component level and verified against reference standards before it ships back, with the measured results documented.

Common Thermal Camera problems we fix

Temperature readings drifted – the measurement path rather than the image – a picture that looks fine can still report the wrong number.
Focus mechanism stiff or slipping.
Damaged germanium lens or coating – scratches reduce transmission and everything reads cold.
Display, keypad or front-panel faults.
Battery, charging or storage faults.
Image degrading between shutter cycles – the internal shutter failing to recalibrate the detector, which shows as drift and blotching that clears on a power cycle.
Dead pixels or fixed pattern noise.

FAQs

The image blotches and gets worse the longer it runs. Fixable? Yes. That is the internal shutter failing to recalibrate the detector, and it is a common repair.

What if it is not economical to repair? We tell you in the quote. The evaluation is free and there is no obligation to proceed.

Every repair carries a 90-day parts-and-labor warranty, with a firm quote before any work begins. Email us or submit a service request.

Shipping & Returns

Packing your equipment. You are responsible for packaging equipment adequately for transit. We strongly recommend the original manufacturer’s case, or double-boxing with at least two inches of shock-absorbing material on all six sides. We return your equipment in the packaging it arrived in, so please send it in packaging that will survive the return trip as well. If your packaging is damaged or inadequate for the return, we will substitute suitable packaging and may charge the cost of materials.

Insurance. Equipment is not insured by June Company while in transit. We strongly recommend insuring your shipment for its full replacement value.

Risk of loss. Risk of loss remains with you until your equipment is received at our facility, and transfers back to you when your repaired unit is delivered to the carrier (F.O.B. shipping point). June Company is not responsible for equipment lost, delayed, misdelivered, or damaged in transit, in either direction.

Return label. A prepaid and preprinted return shipping label should be included with your shipment. If one is not included, we will provide one.

Transit damage. Damage occurring in transit is the responsibility of the carrier. It is not a warranty defect and is not covered by the 90-day repair warranty. Any claim must be filed by you with the carrier; we will supply photographs and documentation to support it at no charge.

Full details: Terms & Conditions, Section 6 · Return Policy