Description
Fluke OneTouch AT Network Assistant Repair
The Fluke Networks OneTouch AT is a handheld network analysis tester — it performs wired and Wi-Fi connectivity, path, and performance testing to troubleshoot enterprise networks from the access edge. As a field-carried touchscreen instrument, its faults are field-wear faults: the touchscreen, the battery, and the network interfaces take the abuse.
June Company repairs and calibrates the Fluke OneTouch AT for network engineers and IT field teams.
Common Fluke OneTouch AT problems we fix
- Touchscreen degradation — an unresponsive or failing touchscreen on this handheld, repaired.
- Won’t power on or hold a charge — battery and power-circuit faults from field use, serviced.
- Network port / interface faults — copper or fiber test interfaces not linking, repaired.
- Wi-Fi adapter faults — the wireless test hardware, restored.
- Boot or software faults.
FAQs
My OneTouch touchscreen is unresponsive — worth repairing? Yes. Touchscreen repair is routine and far cheaper than replacing the unit. We fix the screen and check the network interfaces and battery while it’s here.
Do you test the network functions? Yes — wired and wireless test functions are verified, with documented results.
Every repair includes a 90-day parts-and-labor warranty. Email us or submit a service request.
Shipping & Returns
Packing your equipment. You are responsible for packaging equipment adequately for transit. We strongly recommend the original manufacturer’s case, or double-boxing with at least two inches of shock-absorbing material on all six sides. We return your equipment in the packaging it arrived in, so please send it in packaging that will survive the return trip as well. If your packaging is damaged or inadequate for the return, we will substitute suitable packaging and may charge the cost of materials.
Insurance. Equipment is not insured by June Company while in transit. We strongly recommend insuring your shipment for its full replacement value.
Risk of loss. Risk of loss remains with you until your equipment is received at our facility, and transfers back to you when your repaired unit is delivered to the carrier (F.O.B. shipping point). June Company is not responsible for equipment lost, delayed, misdelivered, or damaged in transit, in either direction.
Return label. A prepaid and preprinted return shipping label should be included with your shipment. If one is not included, we will provide one.
Transit damage. Damage occurring in transit is the responsibility of the carrier. It is not a warranty defect and is not covered by the 90-day repair warranty. Any claim must be filed by you with the carrier; we will supply photographs and documentation to support it at no charge.
Full details: Terms & Conditions, Section 6 · Return Policy
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