Description
Fluke TiX560 Thermal Imaging Camera Repair
The Fluke TiX560 is a high-end expert-series thermal imaging camera — a 320×240 (super-resolution to 640×480) infrared camera with a flexible 180° articulating lens for hard-to-reach inspection in electrical, mechanical, and building work. Its faults concentrate in the IR detector and lens, the articulating-lens mechanism, the display, and the battery.
June Company repairs and calibrates the Fluke TiX560 for predictive-maintenance and inspection teams.
Common Fluke TiX560 problems we fix
- Temperature accuracy out of spec — detector calibration drift affecting measured temperatures, recalibrated against standards.
- Articulating-lens faults — the 180° lens mechanism or its connection failing, repaired.
- Blurry, noisy, or no image — IR detector or lens faults, repaired.
- Display or focus faults — repaired.
- Battery or power faults.
FAQs
My TiX560 lens or image is failing — fixable? Yes. The articulating-lens mechanism and detector are repairable, then the camera is recalibrated so images are sharp and temperatures accurate, documented with calibration results.
Can you replace the battery too? Yes — battery and power service is routine.
Every repair includes calibration verification and a 90-day parts-and-labor warranty. Email us or submit a service request.
Shipping & Returns
Packing your equipment. You are responsible for packaging equipment adequately for transit. We strongly recommend the original manufacturer’s case, or double-boxing with at least two inches of shock-absorbing material on all six sides. We return your equipment in the packaging it arrived in, so please send it in packaging that will survive the return trip as well. If your packaging is damaged or inadequate for the return, we will substitute suitable packaging and may charge the cost of materials.
Insurance. Equipment is not insured by June Company while in transit. We strongly recommend insuring your shipment for its full replacement value.
Risk of loss. Risk of loss remains with you until your equipment is received at our facility, and transfers back to you when your repaired unit is delivered to the carrier (F.O.B. shipping point). June Company is not responsible for equipment lost, delayed, misdelivered, or damaged in transit, in either direction.
Return label. A prepaid and preprinted return shipping label should be included with your shipment. If one is not included, we will provide one.
Transit damage. Damage occurring in transit is the responsibility of the carrier. It is not a warranty defect and is not covered by the 90-day repair warranty. Any claim must be filed by you with the carrier; we will supply photographs and documentation to support it at no charge.
Full details: Terms & Conditions, Section 6 · Return Policy
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