Description
Keysight MSOX4104A Oscilloscope Repair
The Keysight MSOX4104A is a 1 GHz InfiniiVision 4000 X-Series mixed-signal oscilloscope — 4 analog plus 16 digital channels, a capacitive touchscreen, and a fast update rate for embedded and mixed-signal debug. As a precision acquisition instrument, its faults concentrate in the analog front-end, the trigger system, the display, and the power supply.
June Company repairs and calibrates the Keysight MSOX4104A for embedded and test engineers.
Common Keysight MSOX4104A problems we fix
- Trigger-system faults — unstable, missing, or wrong triggering, a common MSOX4104A complaint, repaired and recalibrated.
- A channel dead, noisy, or inaccurate — analog front-end damage from overload, repaired and recalibrated.
- Display failure — blank or unresponsive touchscreen, repaired.
- Digital (MSO) channels not working — the logic-acquisition hardware, restored.
- Won’t boot or powers off — power-supply faults.
FAQs
My scope won’t trigger reliably — fixable? Yes. Trigger-system faults are repairable and recalibrated, then verified so triggering is stable across modes, with a NIST-traceable certificate.
Are the digital channels repairable? Yes — the MSO logic channels are serviced and verified.
Every repair includes NIST-traceable calibration and a 90-day parts-and-labor warranty. Email us or submit a service request.
Related Keysight repairs
We service 319 Keysight instruments. See all Oscilloscope Repair.
Shipping & Returns
Packing your equipment. You are responsible for packaging equipment adequately for transit. We strongly recommend the original manufacturer’s case, or double-boxing with at least two inches of shock-absorbing material on all six sides. We return your equipment in the packaging it arrived in, so please send it in packaging that will survive the return trip as well. If your packaging is damaged or inadequate for the return, we will substitute suitable packaging and may charge the cost of materials.
Insurance. Equipment is not insured by June Company while in transit. We strongly recommend insuring your shipment for its full replacement value.
Risk of loss. Risk of loss remains with you until your equipment is received at our facility, and transfers back to you when your repaired unit is delivered to the carrier (F.O.B. shipping point). June Company is not responsible for equipment lost, delayed, misdelivered, or damaged in transit, in either direction.
Return label. A prepaid and preprinted return shipping label should be included with your shipment. If one is not included, we will provide one.
Transit damage. Damage occurring in transit is the responsibility of the carrier. It is not a warranty defect and is not covered by the 90-day repair warranty. Any claim must be filed by you with the carrier; we will supply photographs and documentation to support it at no charge.
Full details: Terms & Conditions, Section 6 · Return Policy
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