Status: Keysight Infiniium UXR repair covers the full current-production UXR Series oscilloscope range. We repair and calibrate all of them.
Common Keysight Infiniium UXR Problems We Fix
- Channel dead or reading wrong — ultra-high-bandwidth input sampler/amplifier damage, often from overvoltage
- Measurements off / fails self-cal — high-speed ADC calibration drift
- Overheats or shuts down — cooling system failure, critical at these bandwidths
- Won’t boot or load the acquisition app — SSD or storage failure
- Won’t power on / unstable under load — power supply module degradation
- Won’t connect to the network — LAN interface faults
- Display system not working
Don’t see your exact problem? We handle all Keysight Infiniium UXR repair needs — email us and describe what’s happening.
Keysight Infiniium UXR Models We Repair
| Model | Description | Service |
|---|---|---|
| Keysight DSAZ634A | 63 GHz, 4 ch UXR Advanced | Request Repair |
| Keysight DSOZ634A | 63 GHz, 4 ch UXR | Request Repair |
| Keysight DSAZ632A | 63 GHz, 2 ch UXR Advanced | Request Repair |
| Keysight DSOZ632A | 63 GHz, 2 ch UXR | Request Repair |
| Keysight DSAZ594A | 59 GHz, 4 ch UXR Advanced | Request Repair |
| Keysight DSOZ594A | 59 GHz, 4 ch UXR | Request Repair |
| Keysight DSAZ592A | 59 GHz, 2 ch UXR Advanced | Request Repair |
| Keysight DSOZ592A | 59 GHz, 2 ch UXR | Request Repair |
| Keysight DSOZ504A | 50 GHz, 4 ch UXR | Request Repair |
| Keysight DSAZ334A | 33 GHz, 4 ch UXR Advanced | Request Repair |
| Keysight DSOZ334A | 33 GHz, 4 ch UXR | Request Repair |
| Keysight DSAZ254A | 25 GHz, 4 ch UXR Advanced | Request Repair |
| Keysight DSOZ254A | 25 GHz, 4 ch UXR | Request Repair |
| Keysight DSAZ204A | 20 GHz, 4 ch UXR Advanced | Request Repair |
| Keysight DSOZ204A | 20 GHz, 4 ch UXR | Request Repair |
How to Send In Your Keysight Infiniium UXR
- Tell us what’s wrong. Email us or submit a service request with your model and the problem.
- Ship it to us. Send your instrument from anywhere in the US — we provide prepaid shipping labels on request.
- Get a firm quote. We evaluate it and send a no-obligation repair quote. No work is done until you approve.
Email: info@junecompany.com | All repairs include NIST-traceable calibration and a 90-day parts-and-labor warranty.
Frequently Asked Questions
How much does Keysight Infiniium UXR repair cost?
Repairs start with a flat evaluation fee that’s credited toward your repair cost. After we diagnose the instrument, you get a firm quote before any work begins — no surprises.
How long does the repair take?
Most UXR repairs are finished within 5–10 business days of arrival, with expedited turnaround available if you need it back fast. These are ultra-high-bandwidth instruments, so channel-level repairs can run longer — we’ll tell you up front with the quote.
One of my channels is dead or reading wrong — can you fix it?
Yes. Input sampler and amplifier damage, often from an overvoltage event, is the most common UXR fault, and channels are restored to full measurement accuracy.
My measurements are off or it fails self-calibration — can you recalibrate it?
Yes. High-speed ADC and front-end drift is repairable, then verified against our reference standards and documented on a NIST-traceable certificate. Note that for an accredited factory-level frame calibration on 80–110 GHz units, Keysight’s own service center may be required; we’ll tell you honestly if your unit falls in that category.
It overheats or shuts down under load — is that repairable?
Yes. Cooling system failure is especially critical at these bandwidths, and it’s fully repairable, restored to keep the instrument within its thermal limits.
It won’t boot or load the acquisition application — can you recover it?
Yes. SSD and storage failures that stop the scope from booting are a routine repair, restored to a working, calibrated state.
What if my exact model isn’t listed?
We service the UXR-Series across its DSOZ and DSAZ configurations. If your model isn’t in the table, pick the closest match or email us — the process is the same.
Who uses the Keysight Infiniium UXR?
Semiconductor R&D teams, 400G/800G optical transceiver validation groups, PCIe/USB/DDR compliance labs, data-center interconnect developers, coherent optics teams, and national research laboratories rely on the UXR for the fastest, highest-bandwidth real-time measurements — and on specialist Keysight Infiniium UXR repair to keep these instruments in service. For full manufacturer specifications, see Keysight’s UXR-Series product page.
