Description
HVI CDS-3632U Thumper Repair
The HVI (High Voltage Inc.) CDS-3632U is a cable fault location system (“thumper”) — it combines a high-voltage surge generator with prelocation methods (TDR / arc-reflection) to find faults on underground power cable. Because it integrates HV surge and sensitive measurement, repairs span the HV side and the prelocation/measurement side both.
June Company repairs and calibrates the HVI CDS-3632U for utility fault crews and cable contractors.
Common HVI CDS-3632U problems we fix
- Won’t thump or weak surge — HV surge generator faults (capacitor, discharge switch, HV supply), repaired to restore full surge energy.
- Arc-reflection / prelocation not working — the coupling and measurement path for ARM/TDR, restored so it prelocates faults.
- Won’t reach set voltage — HV charging-supply faults, repaired.
- Internal HV arcing — insulation breakdown from stress.
- Control or metering faults.
FAQs
My thumper won’t surge or prelocate — fixable? Yes. We isolate whether it’s the HV surge side or the arc-reflection/prelocation path, repair the cause, and verify the full fault-location workflow, with documented results.
Are the prelocation functions verified? Yes — surge and arc-reflection/TDR are tested together.
Every repair includes NIST-traceable calibration and a 90-day parts-and-labor warranty. Email us or submit a service request.
Shipping & Returns
Packing your equipment. You are responsible for packaging equipment adequately for transit. We strongly recommend the original manufacturer’s case, or double-boxing with at least two inches of shock-absorbing material on all six sides. We return your equipment in the packaging it arrived in, so please send it in packaging that will survive the return trip as well. If your packaging is damaged or inadequate for the return, we will substitute suitable packaging and may charge the cost of materials.
Insurance. Equipment is not insured by June Company while in transit. We strongly recommend insuring your shipment for its full replacement value.
Risk of loss. Risk of loss remains with you until your equipment is received at our facility, and transfers back to you when your repaired unit is delivered to the carrier (F.O.B. shipping point). June Company is not responsible for equipment lost, delayed, misdelivered, or damaged in transit, in either direction.
Return label. A prepaid and preprinted return shipping label should be included with your shipment. If one is not included, we will provide one.
Transit damage. Damage occurring in transit is the responsibility of the carrier. It is not a warranty defect and is not covered by the 90-day repair warranty. Any claim must be filed by you with the carrier; we will supply photographs and documentation to support it at no charge.
Full details: Terms & Conditions, Section 6 · Return Policy