Description
Keysight DSOX3102A Oscilloscope Repair
The Keysight DSOX3102A is a 1 GHz InfiniiVision 3000 X-Series oscilloscope — a 2-channel scope with a fast update rate and serial/analysis options for embedded and general design/debug. As a precision acquisition instrument, its faults concentrate in the analog front-end, the ADC/acquisition system, the trigger, and the display.
June Company repairs and calibrates the Keysight DSOX3102A for embedded, power, and test engineers.
Common Keysight DSOX3102A problems we fix
- Eye-diagram / serial-analysis faults — acquisition or trigger faults degrading eye/serial results, repaired and recalibrated.
- A channel dead, noisy, or inaccurate — analog front-end damage from overload, repaired.
- Trigger faults — unstable or wrong triggering, corrected.
- Display faults — blank or dim screen, repaired.
- Won’t boot or powers off — power-supply faults.
FAQs
My eye diagrams or a channel look wrong — fixable? Yes. Front-end, acquisition, and trigger faults are repairable, then the scope is recalibrated so capture and vertical accuracy are restored, with a NIST-traceable certificate.
Is a damaged channel repairable? Yes — front-end repair and recalibration restore the channel.
Every repair includes NIST-traceable calibration and a 90-day parts-and-labor warranty. Email us or submit a service request.
Related Keysight repairs
We service 319 Keysight instruments. See all Oscilloscope Repair.
Shipping & Returns
Packing your equipment. You are responsible for packaging equipment adequately for transit. We strongly recommend the original manufacturer’s case, or double-boxing with at least two inches of shock-absorbing material on all six sides. We return your equipment in the packaging it arrived in, so please send it in packaging that will survive the return trip as well. If your packaging is damaged or inadequate for the return, we will substitute suitable packaging and may charge the cost of materials.
Insurance. Equipment is not insured by June Company while in transit. We strongly recommend insuring your shipment for its full replacement value.
Risk of loss. Risk of loss remains with you until your equipment is received at our facility, and transfers back to you when your repaired unit is delivered to the carrier (F.O.B. shipping point). June Company is not responsible for equipment lost, delayed, misdelivered, or damaged in transit, in either direction.
Return label. A prepaid and preprinted return shipping label should be included with your shipment. If one is not included, we will provide one.
Transit damage. Damage occurring in transit is the responsibility of the carrier. It is not a warranty defect and is not covered by the 90-day repair warranty. Any claim must be filed by you with the carrier; we will supply photographs and documentation to support it at no charge.
Full details: Terms & Conditions, Section 6 · Return Policy
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