Description
Keysight 16862A Logic Analyzer Repair
The Keysight 16862A is a portable logic analyzer — a 68-channel benchtop logic analyzer that captures and times multiple digital signals to debug buses, timing, and state in digital and embedded designs. As a precision digital-acquisition instrument, its faults concentrate in the acquisition pods/channels, the timing/sampling system, the probe interface, and the control electronics.
June Company repairs and calibrates the Keysight 16862A for digital and embedded design teams.
Common Keysight 16862A problems we fix
- Channel / pod faults — a channel or acquisition pod not capturing correctly, repaired.
- Timing / sampling faults — the high-speed sampling drifting or failing, repaired and verified.
- Probe-interface faults — the connection to the probes/pods, restored.
- Won’t capture or trigger — acquisition or trigger faults, corrected.
- Display or control faults.
FAQs
Some channels on my 16862A aren’t capturing — fixable? Yes. Channel, pod, and timing faults are repairable, then the analyzer is verified so all channels capture and time correctly, with documented results.
Do you test all channels? Yes — channels and timing are checked against our standards.
Every repair includes calibration verification and a 90-day parts-and-labor warranty. Email us or submit a service request.
Related Keysight repairs
We service 319 Keysight instruments. See all Logic Analyzer Repair.
Shipping & Returns
Packing your equipment. You are responsible for packaging equipment adequately for transit. We strongly recommend the original manufacturer’s case, or double-boxing with at least two inches of shock-absorbing material on all six sides. We return your equipment in the packaging it arrived in, so please send it in packaging that will survive the return trip as well. If your packaging is damaged or inadequate for the return, we will substitute suitable packaging and may charge the cost of materials.
Insurance. Equipment is not insured by June Company while in transit. We strongly recommend insuring your shipment for its full replacement value.
Risk of loss. Risk of loss remains with you until your equipment is received at our facility, and transfers back to you when your repaired unit is delivered to the carrier (F.O.B. shipping point). June Company is not responsible for equipment lost, delayed, misdelivered, or damaged in transit, in either direction.
Return label. A prepaid and preprinted return shipping label should be included with your shipment. If one is not included, we will provide one.
Transit damage. Damage occurring in transit is the responsibility of the carrier. It is not a warranty defect and is not covered by the 90-day repair warranty. Any claim must be filed by you with the carrier; we will supply photographs and documentation to support it at no charge.
Full details: Terms & Conditions, Section 6 · Return Policy
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