Description
Vitrek 964i-24X2MX Hipot Tester Repair
The Vitrek 964i is a high-voltage hipot/electrical-safety analyzer — it performs AC/DC hipot and insulation-resistance testing, and with its scanner/matrix expansion (the 24X2MX configuration) routes the test to many points for multi-point production safety testing. It combines an HV source, leakage metering, and the scanner matrix, so faults can appear across all three.
June Company repairs and calibrates the Vitrek 964i-24X2MX for production safety-test and QC teams.
Common Vitrek 964i-24X2MX problems we fix
- Scanner / matrix channel faults — a scan point not routing the HV/measurement correctly, repaired so every channel tests.
- Leakage-current measurement off — the metering your hipot pass/fail depends on, recalibrated against standards.
- HV won’t reach voltage or trips — HV output-stage faults, rebuilt.
- Insulation-resistance function faulty — the IR measurement, restored.
- Interlock, display, or control faults.
FAQs
One of my scan channels won’t test — fixable? Yes. Scanner-matrix faults are repairable, and the HV and metering are recalibrated so multi-point hipot/IR testing is accurate, with a NIST-traceable certificate.
Are all channels verified? Yes — the scanner and measurement are checked against our standards.
Every repair includes NIST-traceable calibration and a 90-day parts-and-labor warranty. Email us or submit a service request.
Shipping & Returns
Packing your equipment. You are responsible for packaging equipment adequately for transit. We strongly recommend the original manufacturer’s case, or double-boxing with at least two inches of shock-absorbing material on all six sides. We return your equipment in the packaging it arrived in, so please send it in packaging that will survive the return trip as well. If your packaging is damaged or inadequate for the return, we will substitute suitable packaging and may charge the cost of materials.
Insurance. Equipment is not insured by June Company while in transit. We strongly recommend insuring your shipment for its full replacement value.
Risk of loss. Risk of loss remains with you until your equipment is received at our facility, and transfers back to you when your repaired unit is delivered to the carrier (F.O.B. shipping point). June Company is not responsible for equipment lost, delayed, misdelivered, or damaged in transit, in either direction.
Return label. A prepaid and preprinted return shipping label should be included with your shipment. If one is not included, we will provide one.
Transit damage. Damage occurring in transit is the responsibility of the carrier. It is not a warranty defect and is not covered by the 90-day repair warranty. Any claim must be filed by you with the carrier; we will supply photographs and documentation to support it at no charge.
Full details: Terms & Conditions, Section 6 · Return Policy