Status: Vitrek 964i Series repair covers the 964i high-voltage switching system and its preconfigured multi-channel builds. We repair and calibrate all of them.
What the 964i Is
The Vitrek 964i is a high-voltage switching scanner, not a standalone tester. It connects to your Vitrek 95X or V7X hipot tester and automatically routes the test signal to many points — up to 64 in a single mainframe across eight 8-channel switching cards — so you can hipot a multi-pin connector, a multi-conductor cable, or a tray of parts without manual reconfiguration. When it stops switching cleanly, your whole automated test station stops, which is why fast, accurate repair matters here.
Common Vitrek 964i Problems We Fix
- Channels won’t switch or drop out — relay switching failures from high cycle counts
- False fails or leakage between points — channel-to-channel isolation breakdown
- A card is dead while others work — HV switching card relay failure
- Won’t route the tester’s output — front-input or internal routing fault
- Won’t talk to the tester or PC — VICL, RS-232, or GPIB interface failure
- Display blank or status wrong — control board or display failure
- Intermittent or won’t power up — external power supply degradation
Don’t see your exact problem? We repair all Vitrek 964i faults — email us and describe what’s happening.
Vitrek 964i Series Models We Repair
| Model | Description | Service |
|---|---|---|
| Vitrek 964i-24X2MX | 24-point HV switching system | Request Repair |
| Vitrek 964i-16X2MX | 16-point HV switching system | Request Repair |
| Vitrek 964i-8X2MX | 8-point HV switching system | Request Repair |
| Vitrek 964i | HV switching system mainframe | Request Repair |
How to Send In Your Vitrek 964i
- Tell us what’s wrong. Email us or submit a service request with your model and the problem.
- Ship it to us. Send your instrument from anywhere in the US — we provide prepaid shipping labels on request.
- Get a firm quote. We evaluate it and send a no-obligation repair quote. No work is done until you approve.
Email: info@junecompany.com | All repairs include NIST-traceable calibration and a 90-day parts-and-labor warranty.
Frequently Asked Questions
How much does Vitrek 964i Series repair cost?
Repairs start with a flat evaluation fee that’s credited toward your repair cost. After we diagnose the unit, you get a firm quote before any work begins — no surprises.
How long does the repair take?
Most repairs are finished within 5–10 business days of arrival, with expedited turnaround available — since a down 964i usually means a whole automated test line is stopped, we prioritize these.
Some of my channels won’t switch or are dropping out — can you fix it?
Yes. Relay wear from high cycle counts is the most common 964i fault, and we repair the affected switching cards and matrix at the component level, then verify clean switching across every point.
I’m getting false fails or leakage between points — is that repairable?
Yes. Channel-to-channel isolation breakdown is exactly the kind of fault we track down and repair, restored so each point is properly isolated and your pass/fail results are trustworthy again.
Can you verify it against my tester and certify it?
Yes. We check routing and isolation across all channels and recalibrate against our reference standards, returning the unit with a NIST-traceable certificate — and we can verify it switches correctly with the 95X or V7X tester it runs with.
What if my exact configuration isn’t listed?
We service the full 964i range — the bare mainframe and any card configuration, including the preconfigured 8-, 16-, and 24-point MX builds. If your setup isn’t in the table, pick the closest match or email us — the process is the same.
Who uses the Vitrek 964i?
High-volume electronics, automotive-component, appliance, and wire-and-cable manufacturers, plus contract manufacturers, use the 964i to automate multi-point hipot and continuity testing on connectors, cables, and assemblies — pairing it with a Vitrek 95X or V7X tester to eliminate manual switching. For full manufacturer details, see Vitrek’s 964i high voltage switching system page.
