Description
Chroma 19311 Cell Surge Tester Repair
The Chroma 19311 is a battery-cell surge / safety tester — it performs surge/withstand and related electrical tests on battery cells and packs (including conductance/insulation checks) for battery production safety and QC. It combines a test-stimulus source with precision measurement, so faults span the stimulus side and the measurement side both.
June Company repairs and calibrates the Chroma 19311 for battery production and QC teams.
Common Chroma 19311 problems we fix
- Conductance-testing faults — the conductance/impedance measurement out of spec, recalibrated against standards.
- Surge / stimulus-generation faults — the test stimulus not generating correctly, repaired.
- Measurement / pass-fail errors — measurement drift skewing results, recalibrated.
- Test-fixture / connection faults — the cell connections, serviced.
- Display, control, or interface faults.
FAQs
My 19311 conductance or pass/fail looks wrong — fixable? Yes. Stimulus and measurement faults are repairable, then recalibrated so cell test results are accurate, with a NIST-traceable certificate.
Is the measurement verified? Yes — checked against our standards.
Every repair includes NIST-traceable calibration and a 90-day parts-and-labor warranty. Email us or submit a service request.
Related Chroma repairs
We service 245 Chroma instruments. See all Battery Analyzer Repair.
Shipping & Returns
Packing your equipment. You are responsible for packaging equipment adequately for transit. We strongly recommend the original manufacturer’s case, or double-boxing with at least two inches of shock-absorbing material on all six sides. We return your equipment in the packaging it arrived in, so please send it in packaging that will survive the return trip as well. If your packaging is damaged or inadequate for the return, we will substitute suitable packaging and may charge the cost of materials.
Insurance. Equipment is not insured by June Company while in transit. We strongly recommend insuring your shipment for its full replacement value.
Risk of loss. Risk of loss remains with you until your equipment is received at our facility, and transfers back to you when your repaired unit is delivered to the carrier (F.O.B. shipping point). June Company is not responsible for equipment lost, delayed, misdelivered, or damaged in transit, in either direction.
Return label. A prepaid and preprinted return shipping label should be included with your shipment. If one is not included, we will provide one.
Transit damage. Damage occurring in transit is the responsibility of the carrier. It is not a warranty defect and is not covered by the 90-day repair warranty. Any claim must be filed by you with the carrier; we will supply photographs and documentation to support it at no charge.
Full details: Terms & Conditions, Section 6 · Return Policy
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