Description
Hipotronics X-Wave Cable Fault Locator Repair
The X-Wave is a complete cable fault location system — it combines surge generation (thumping) with prelocation methods so a crew can narrow down and then pinpoint a fault on power cable. As high-energy HV equipment paired with sensitive prelocation electronics, repairs span the surge side and the measurement side both.
June Company repairs and calibrates the X-Wave for utility fault crews and underground cable contractors.
Common X-Wave problems we fix
- No thump / surge won’t fire — HV supply, surge-capacitor, or discharge-switch failure, the defining thumper fault, rebuilt so it discharges at full energy.
- Surge too weak to break down the fault — capacitor or switch degradation reducing delivered energy, restored.
- Prelocation not working — the TDR/ARM prelocation circuitry that narrows the search before thumping.
- Internal HV arcing or leakage — insulation breakdown from cumulative stress.
- Control or interlock faults — the sequencing and safety circuits.
FAQs
My X-Wave won’t thump — repairable? Yes. That points to the HV supply, capacitor, or discharge switch, all serviceable, then verified so it delivers full surge energy safely.
Do you check the full locate workflow? Yes — surge and prelocation functions are verified together so the system works end to end.
Every repair includes NIST-traceable calibration and a 90-day parts-and-labor warranty. Email us or submit a service request.
Shipping & Returns
Packing your equipment. You are responsible for packaging equipment adequately for transit. We strongly recommend the original manufacturer’s case, or double-boxing with at least two inches of shock-absorbing material on all six sides. We return your equipment in the packaging it arrived in, so please send it in packaging that will survive the return trip as well. If your packaging is damaged or inadequate for the return, we will substitute suitable packaging and may charge the cost of materials.
Insurance. Equipment is not insured by June Company while in transit. We strongly recommend insuring your shipment for its full replacement value.
Risk of loss. Risk of loss remains with you until your equipment is received at our facility, and transfers back to you when your repaired unit is delivered to the carrier (F.O.B. shipping point). June Company is not responsible for equipment lost, delayed, misdelivered, or damaged in transit, in either direction.
Return label. A prepaid and preprinted return shipping label should be included with your shipment. If one is not included, we will provide one.
Transit damage. Damage occurring in transit is the responsibility of the carrier. It is not a warranty defect and is not covered by the 90-day repair warranty. Any claim must be filed by you with the carrier; we will supply photographs and documentation to support it at no charge.
Full details: Terms & Conditions, Section 6 · Return Policy