Description
Chroma 19311 Cell Surge Tester Repair and Calibration
The Chroma 19311 is a battery-cell insulation and surge (Hi-Pot) tester — it tests battery cells and packs for insulation integrity and withstand, applying controlled voltage and detecting breakdown or leakage on cells during production. It combines an HV/surge source with sensitive leakage detection tuned for cells, so faults span both the source and the measurement side.
June Company repairs and calibrates the Chroma 19311 for battery-manufacturing and cell-test teams.
Common Chroma 19311 problems we fix
- HV/surge output won’t reach setpoint — output-stage failure, rebuilt so it applies the rated test voltage to cells.
- Leakage / breakdown detection off — the sensitive measurement your pass/fail depends on, recalibrated against standards.
- False fails or misses — detection-threshold or front-end faults, corrected.
- Won’t communicate / automation faults — the interface to line control, restored.
- Display or control faults.
FAQs
My 19311 throws false fails on cells — fixable? Yes. Detection-threshold and front-end faults are repairable, then recalibrated so cell pass/fail is accurate, with a NIST-traceable certificate.
Is the test voltage verified? Yes — output and leakage measurement are checked against our standards.
Every repair includes NIST-traceable calibration and a 90-day parts-and-labor warranty. Email us or submit a service request.
Related Chroma repairs
We service 245 Chroma instruments. See all Hipot Tester Repair.
Shipping & Returns
Packing your equipment. You are responsible for packaging equipment adequately for transit. We strongly recommend the original manufacturer’s case, or double-boxing with at least two inches of shock-absorbing material on all six sides. We return your equipment in the packaging it arrived in, so please send it in packaging that will survive the return trip as well. If your packaging is damaged or inadequate for the return, we will substitute suitable packaging and may charge the cost of materials.
Insurance. Equipment is not insured by June Company while in transit. We strongly recommend insuring your shipment for its full replacement value.
Risk of loss. Risk of loss remains with you until your equipment is received at our facility, and transfers back to you when your repaired unit is delivered to the carrier (F.O.B. shipping point). June Company is not responsible for equipment lost, delayed, misdelivered, or damaged in transit, in either direction.
Return label. A prepaid and preprinted return shipping label should be included with your shipment. If one is not included, we will provide one.
Transit damage. Damage occurring in transit is the responsibility of the carrier. It is not a warranty defect and is not covered by the 90-day repair warranty. Any claim must be filed by you with the carrier; we will supply photographs and documentation to support it at no charge.
Full details: Terms & Conditions, Section 6 · Return Policy
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