Description
Chroma 63800 AC/DC Electronic Load Repair
The Chroma 63800 is a programmable AC & DC electronic load — unlike a DC-only load, it sinks AC current with programmable power factor and crest factor (plus DC), used to test AC sources, UPS systems, and inverters. Its character is AC-capable current sinking, so faults concentrate in the load stage, the AC/PF control, and measurement.
June Company repairs and calibrates the Chroma 63800 for AC-source, UPS, and inverter test teams.
Common Chroma 63800 problems we fix
- Won’t sink rated AC/DC current — load-stage failure, repaired so it sinks full rated load.
- Power-factor / crest-factor control faults — the AC-loading control that sets PF/CF, repaired and verified.
- Mode faults — a load mode not working, corrected.
- Readback inaccurate — measurement drift, recalibrated.
- Programming or cooling faults.
FAQs
My 63800 won’t set power factor correctly — fixable? Yes. The AC-loading/PF control is repairable, then verified so it loads with the programmed PF and crest factor, alongside full-load recalibration and a NIST-traceable certificate.
Is AC and DC loading verified? Yes — both are checked against our standards.
Every repair includes NIST-traceable calibration and a 90-day parts-and-labor warranty. Email us or submit a service request.
Related Chroma repairs
We service 245 Chroma instruments. See all Electronic Load Repair.
Shipping & Returns
Packing your equipment. You are responsible for packaging equipment adequately for transit. We strongly recommend the original manufacturer’s case, or double-boxing with at least two inches of shock-absorbing material on all six sides. We return your equipment in the packaging it arrived in, so please send it in packaging that will survive the return trip as well. If your packaging is damaged or inadequate for the return, we will substitute suitable packaging and may charge the cost of materials.
Insurance. Equipment is not insured by June Company while in transit. We strongly recommend insuring your shipment for its full replacement value.
Risk of loss. Risk of loss remains with you until your equipment is received at our facility, and transfers back to you when your repaired unit is delivered to the carrier (F.O.B. shipping point). June Company is not responsible for equipment lost, delayed, misdelivered, or damaged in transit, in either direction.
Return label. A prepaid and preprinted return shipping label should be included with your shipment. If one is not included, we will provide one.
Transit damage. Damage occurring in transit is the responsibility of the carrier. It is not a warranty defect and is not covered by the 90-day repair warranty. Any claim must be filed by you with the carrier; we will supply photographs and documentation to support it at no charge.
Full details: Terms & Conditions, Section 6 · Return Policy
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