Bruker TANGO II FT-NIR Spectrometer Repair

$245.00 evaluation fee

🛡️ 90-Day Warranty ✓ Fee Credited to Repair ⚡ No Forms Needed

Component-level Bruker TANGO II repair by certified technicians — interferometer, NIR source, detector, sample interface and electronics.

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📋 How It Works

Submit Request – Pay evaluation fee & provide equipment details
Ship to Us – Send your equipment to our Oregon facility
We Evaluate – Detailed diagnosis & repair estimate
Fee Credited – Your evaluation fee applies to repair cost
We Repair – Professional repair with 90-day warranty

🔧 Fast Turnaround: Most repairs are completed within 1–3 business days.
📏 Precision Calibration: NIST-traceable calibrations included for most repairs.
🛡️ Warranty: 90-day warranty on all repairs.
📝 Transparency: Detailed evaluation and repair estimate before work begins.

✓ Evaluation Fee Credited Toward Repair

This evaluation fee is applied as credit toward your final repair cost. After we evaluate your equipment, you'll receive a detailed estimate before any repair work begins.

Description

Bruker TANGO II FT-NIR Spectrometer Repair

The TANGO II is Bruker’s FT-NIR spectrometer for routine quality control, covering 11,500 to 4,000 cm-1 at better than 4 cm-1 resolution with wavenumber reproducibility better than 0.04 cm-1 at 7,181 cm-1, on about 40 W. It ships in two configurations, a transmission model for liquids with temperature control from +20 to +80 degrees C, and a reflection model for solids and semi-solids using a gold-coated integrating sphere with optional sample rotators. It is built to be operated by production staff rather than spectroscopists, and that operating model is what makes a fault expensive: the people using it are not equipped to tell a drifting instrument from a drifting process, so a quiet degradation can run for weeks before anyone questions the numbers.

June Company’s certified technicians repair the TANGO II for food and feed producers, agricultural laboratories, pharmaceutical QC teams, and chemical manufacturers. We diagnose and repair at the board and component level, and every instrument is functionally verified against known reference standards before it ships back.

Common TANGO II problems we fix

Interferometer alignment and drive faults — loss of throughput or resolution, showing up as calibrations that no longer predict correctly.
NIR source ageing or failure — falling energy, which appears as prediction error creeping up across all parameters at once.
Detector degradation — rising noise floor and falling sensitivity, most visible on weak bands and trace components.
Seal and desiccant failures — moisture reaching the optical bench, which shows up as water vapor bands across the spectrum.
Sample interface and rotating cup faults — the sample presentation mechanism not indexing or not seating, which changes results without any obvious error.
USB, Wi-Fi and Bluetooth communication faults — results not transferring to the host software, or the instrument not being recognized at all.
Failed startup self-check or calibration verification — the instrument no longer verifying correctly against its internal reference.
Power supply and control board faults — intermittent startup or shutdowns partway through a run.
Internal validation failures — the instrument failing its own performance qualification checks.

FAQs

Our calibrations have drifted. Is that the instrument or the model? That is exactly the question worth answering before rebuilding a calibration. We verify the instrument against reference standards, which tells you which side the drift is on.

Production depends on this instrument. Can you prioritize it? Say so when you submit the service request and we will confirm a realistic turnaround with the quote.

Do you handle the original TANGO as well as the TANGO II? Yes, both come through the bench.

Every repair is backed by a 90-day parts-and-labor warranty, with a firm quote before any work begins. Email us or submit a service request.

Brand

Bruker Repair

Shipping & Returns

Packing your equipment. You are responsible for packaging equipment adequately for transit. We strongly recommend the original manufacturer’s case, or double-boxing with at least two inches of shock-absorbing material on all six sides. We return your equipment in the packaging it arrived in, so please send it in packaging that will survive the return trip as well. If your packaging is damaged or inadequate for the return, we will substitute suitable packaging and may charge the cost of materials.

Insurance. Equipment is not insured by June Company while in transit. We strongly recommend insuring your shipment for its full replacement value.

Risk of loss. Risk of loss remains with you until your equipment is received at our facility, and transfers back to you when your repaired unit is delivered to the carrier (F.O.B. shipping point). June Company is not responsible for equipment lost, delayed, misdelivered, or damaged in transit, in either direction.

Return label. A prepaid and preprinted return shipping label should be included with your shipment. If one is not included, we will provide one.

Transit damage. Damage occurring in transit is the responsibility of the carrier. It is not a warranty defect and is not covered by the 90-day repair warranty. Any claim must be filed by you with the carrier; we will supply photographs and documentation to support it at no charge.

Full details: Terms & Conditions, Section 6 · Return Policy