Bruker BRAVO Raman Spectrometer Repair

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$245.00 evaluation fee

🛡️ 90-Day Warranty ✓ Fee Credited to Repair ⚡ No Forms Needed

Component-level Bruker BRAVO repair by certified technicians — dual-laser excitation, spectrograph, detector, battery and control electronics.

📋 How It Works

  1. Submit Request – Pay evaluation fee & provide equipment details
  2. Ship to Us – Send your equipment to our Oregon facility
  3. We Evaluate – Detailed diagnosis & repair estimate
  4. Fee Credited – Your evaluation fee applies to repair cost
  5. We Repair – Professional repair with 90-day warranty
  • 🔧 Fast Turnaround: Most repairs are completed within 1–3 business days.
  • 📏 Precision Calibration: NIST-traceable calibrations included for most repairs.
  • 🛡️ Warranty: 90-day warranty on all repairs.
  • 📝 Transparency: Detailed evaluation and repair estimate before work begins.
✓ Evaluation Fee Credited Toward Repair

This evaluation fee is applied as credit toward your final repair cost. After we evaluate your equipment, you'll receive a detailed estimate before any repair work begins.

Description

Bruker BRAVO Raman Spectrometer Repair

The BRAVO is Bruker’s handheld Raman spectrometer for raw material identification, and it takes an unusual approach to the fluorescence problem. Rather than moving to a single longer excitation wavelength, it carries two temperature-controlled diode lasers, a DuoLaser pair at 785 and 852 nm with Bragg-grating feedback, and uses Sequentially Shifted Excitation to separate the Raman signal from the fluorescence background. Both beams hit the sample in every measurement and are read on different areas of the CCD, giving 300 to 3,200 cm-1 at 10 to 12 cm-1 resolution from a combined output of about 100 mW into a roughly 1 mm spot, with Class 1 laser classification in every operating mode. For repair that design is the whole story: there is more than one laser to keep healthy, and a fault in either changes results in ways easily misread as a sample problem.

June Company’s certified technicians repair the BRAVO for pharmaceutical manufacturers, raw material inspectors, QA and QC teams, and contract manufacturers. We diagnose and repair at the board and component level, and every instrument is functionally tested against a known reference sample before it ships back.

Common BRAVO problems we fix

  • Laser output degradation — excitation power falling until spectra get noisy and library match confidence drops.
  • Optical alignment drift — throughput falling away after a drop or a shock, with peak positions no longer landing where the library expects.
  • Detector degradation — rising noise floor and falling sensitivity, most visible on weak bands and trace components.
  • Sapphire window and nose-cone damage — scratching or clouding at the sample interface, which costs signal before it fails outright.
  • Dual-excitation imbalance — one excitation source drifting relative to the other, which degrades fluorescence suppression rather than killing the spectrum outright.
  • Battery, charging and power faults — shortened runtime, or shutdowns partway through a shift.
  • Display and touchscreen failures — dim, dead or unresponsive panels, including digitizer faults that make the interface unusable in the field.
  • USB, Wi-Fi and Bluetooth communication faults — results not transferring to the host software, or the instrument not being recognized at all.
  • Failed startup self-check or calibration verification — the instrument no longer verifying correctly against its internal reference.
  • Housing, seal and ruggedization damage — cracked enclosures and failed gaskets after a drop, which let dust and moisture inside the instrument.

FAQs

Fluorescence suppression has got worse. Is that a software setting? Rarely. On this instrument it usually means the two excitation sources are no longer matched, which is a hardware fault and is measurable on the bench.

Does the instrument need recalibrating after laser work? Yes, and we verify it against reference material before return rather than leaving that to you.

Do you work on other Bruker portable spectrometers? Yes — the ALPHA II, MOBILE-IR II and TANGO II all come through, alongside the handheld XRF line.

Every repair is backed by a 90-day parts-and-labor warranty, with a firm quote before any work begins. Email us or submit a service request.

Brand

Bruker Repair

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Shipping & Returns

Packing your equipment. You are responsible for packaging equipment adequately for transit. We strongly recommend the original manufacturer’s case, or double-boxing with at least two inches of shock-absorbing material on all six sides. We return your equipment in the packaging it arrived in, so please send it in packaging that will survive the return trip as well. If your packaging is damaged or inadequate for the return, we will substitute suitable packaging and may charge the cost of materials.

Insurance. Equipment is not insured by June Company while in transit. We strongly recommend insuring your shipment for its full replacement value.

Risk of loss. Risk of loss remains with you until your equipment is received at our facility, and transfers back to you when your repaired unit is delivered to the carrier (F.O.B. shipping point). June Company is not responsible for equipment lost, delayed, misdelivered, or damaged in transit, in either direction.

Return label. A prepaid and preprinted return shipping label should be included with your shipment. If one is not included, we will provide one.

Transit damage. Damage occurring in transit is the responsibility of the carrier. It is not a warranty defect and is not covered by the 90-day repair warranty. Any claim must be filed by you with the carrier; we will supply photographs and documentation to support it at no charge.

Full details: Terms & Conditions, Section 6 · Return Policy

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