Status: PQ3100 / PQ3198 Current Production — 3196 and others vary. We repair and calibrate all of them.
Common Hioki Power Quality Analyzer Problems We Fix
- Voltage input channel dead or reading wrong — often after a transient overvoltage event
- Current clamp input not working / readings off when a clamp is connected
- Won’t save or recall data / internal memory or SD card slot failure
- Display not responding, cracked, or dead — from field impact or aging
- Battery won’t hold a charge / won’t power on (portable models)
- GPS time sync not working
- Won’t communicate over USB or LAN
- Won’t trigger / missing events — trigger and event detection faults
Don’t see your exact problem? We repair all Hioki power quality analyzer faults — email us and describe what’s happening.
Hioki Power Quality Analyzer Models We Repair
| Model | Description | Service |
|---|---|---|
| Hioki PQ3100 | Class A power quality analyzer | Request Repair |
| Hioki PQ3198 | Power quality analyzer with GPS | Request Repair |
| Hioki PW3198 | Power quality analyzer | Request Repair |
| Hioki 3196 | Power quality analyzer (legacy) | Request Repair |
| Hioki PW3365 | Clamp-on power logger | Request Repair |
| Hioki PW3360 | Clamp-on power logger | Request Repair |
How to Send In Your Hioki Power Quality Analyzer
- Tell us what’s wrong. Email us or submit a service request with your model and the problem.
- Ship it to us. Send your instrument from anywhere in the US — we provide prepaid shipping labels on request.
- Get a firm quote. We evaluate it and send a no-obligation repair quote. No work is done until you approve.
Email: info@junecompany.com | All repairs include NIST-traceable calibration and a 90-day parts-and-labor warranty.
Frequently Asked Questions
How much does Hioki power quality analyzer repair cost?
Repairs start with a flat evaluation fee that’s credited toward your repair cost. After we diagnose the instrument, you get a firm quote before any work begins — no surprises.
How long does the repair take?
Most Hioki repairs are finished within 5–10 business days of arrival, with expedited turnaround available if you need it back fast.
A voltage input is dead or reading wrong — can you fix it?
Yes. Voltage input channel damage from transient overvoltage events is one of the most common faults we repair, and channels are restored to full measurement accuracy.
My readings are drifting or out of spec — can you recalibrate it?
Yes. We verify every critical parameter against our reference standards and return the instrument with NIST-traceable results on a certificate.
My current clamp input isn’t working — is that repairable?
Yes. Current clamp interface faults that cause missing or inaccurate readings when a clamp is connected are a routine repair, restored for accurate power quality measurement.
Does the PQ3198 still meet Class A after repair?
Yes. We recalibrate the PQ3100 and PQ3198 against our reference standards so they continue to meet their IEC 61000-4-30 Class A measurement requirements, with documented results on a certificate.
Do you still service the legacy 3196?
Yes. The 3196 is one of the most widely deployed PQ analyzers in the field, and it’s fully supported for repair and recalibration alongside the current models.
What if my exact model isn’t listed?
We service every Hioki power quality analyzer and power logger configuration. If your model isn’t in the table, pick the closest match or email us — the process is the same.
Who uses Hioki power quality analyzers?
Electric utilities, power distribution operators, building energy managers, industrial facilities, power quality consultants, and renewable energy system integrators rely on Hioki for disturbance, harmonic, and flicker analysis.
