Description
Time Domain Reflectometer Repair
The Time Domain Reflectometer is a cable fault locator – it finds where a cable has failed, usually by combining a surge generator that makes the fault arc with a receiver that pinpoints it. Two very different subsystems, and they fail independently.
June Company’s certified technicians repair the Time Domain Reflectometer for utility cable crews, electrical contractors, and underground distribution teams. Every instrument is repaired at component level and verified against reference standards before it ships back, with the measured results documented.
Common Time Domain Reflectometer problems we fix
- High-voltage output stage failure.
- Capacitor bank or discharge faults.
- Display, keypad or front-panel faults.
- Internal power supply faults.
- Surge generator not producing full output – the high-energy side, which is what makes a fault audible and locatable at all.
- TDR pulse or trace faults.
- Receiver sensitivity degraded.
- Distance measurement inaccurate.
FAQs
How long does a repair take? Most are completed in 5-10 business days, with a firm quote after evaluation and before any work begins.
Are the measurements verified after repair? Yes, against reference standards, with the measured results documented and returned with the instrument.
Every repair carries a 90-day parts-and-labor warranty, with a firm quote before any work begins. Email us or submit a service request.
Shipping & Returns
Packing your equipment. You are responsible for packaging equipment adequately for transit. We strongly recommend the original manufacturer’s case, or double-boxing with at least two inches of shock-absorbing material on all six sides. We return your equipment in the packaging it arrived in, so please send it in packaging that will survive the return trip as well. If your packaging is damaged or inadequate for the return, we will substitute suitable packaging and may charge the cost of materials.
Insurance. Equipment is not insured by June Company while in transit. We strongly recommend insuring your shipment for its full replacement value.
Risk of loss. Risk of loss remains with you until your equipment is received at our facility, and transfers back to you when your repaired unit is delivered to the carrier (F.O.B. shipping point). June Company is not responsible for equipment lost, delayed, misdelivered, or damaged in transit, in either direction.
Return label. A prepaid and preprinted return shipping label should be included with your shipment. If one is not included, we will provide one.
Transit damage. Damage occurring in transit is the responsibility of the carrier. It is not a warranty defect and is not covered by the 90-day repair warranty. Any claim must be filed by you with the carrier; we will supply photographs and documentation to support it at no charge.
Full details: Terms & Conditions, Section 6 · Return Policy
