Description
FLIR M364 Thermal Camera Repair
The FLIR M364 is a marine multi-sensor thermal camera — a stabilized, pan-and-tilt maritime camera that combines a thermal imager with a visible camera for night navigation, collision avoidance, and situational awareness on vessels. Its faults concentrate in the IR detector and optics, the pan-tilt and stabilization mechanism, the visible camera, and the marine connections/power.
June Company repairs and calibrates the FLIR M364 for marine and maritime operators.
Common FLIR M364 problems we fix
- Blurry, noisy, or no thermal image — IR detector or optics faults, repaired for clean imaging.
- Pan-tilt / stabilization faults — the gimbal not moving or stabilizing correctly, repaired.
- Visible-camera faults — the daylight camera not working, restored.
- Temperature/imaging accuracy off — detector calibration drift, recalibrated against standards.
- Marine connector, power, or control faults.
FAQs
My M364 won’t pan/stabilize or the image is degraded — fixable? Yes. Gimbal, detector, and optics faults are repairable, then the camera is verified and recalibrated so imaging and movement are restored, with documented results.
Do you handle the marine connections? Yes — connector and power faults are serviced.
Every repair includes calibration verification and a 90-day parts-and-labor warranty. Email us or submit a service request.
Shipping & Returns
Packing your equipment. You are responsible for packaging equipment adequately for transit. We strongly recommend the original manufacturer’s case, or double-boxing with at least two inches of shock-absorbing material on all six sides. We return your equipment in the packaging it arrived in, so please send it in packaging that will survive the return trip as well. If your packaging is damaged or inadequate for the return, we will substitute suitable packaging and may charge the cost of materials.
Insurance. Equipment is not insured by June Company while in transit. We strongly recommend insuring your shipment for its full replacement value.
Risk of loss. Risk of loss remains with you until your equipment is received at our facility, and transfers back to you when your repaired unit is delivered to the carrier (F.O.B. shipping point). June Company is not responsible for equipment lost, delayed, misdelivered, or damaged in transit, in either direction.
Return label. A prepaid and preprinted return shipping label should be included with your shipment. If one is not included, we will provide one.
Transit damage. Damage occurring in transit is the responsibility of the carrier. It is not a warranty defect and is not covered by the 90-day repair warranty. Any claim must be filed by you with the carrier; we will supply photographs and documentation to support it at no charge.
Full details: Terms & Conditions, Section 6 · Return Policy
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