Description
FLIR M400 Thermal Camera Repair
The FLIR M400 is a maritime/marine thermal imaging camera — a gyro-stabilized, pan-and-tilt mounted infrared camera used for night navigation, search and rescue, and situational awareness on vessels. As a stabilized marine imaging system, its faults span the IR detector, the pan/tilt and stabilization mechanism, and the marine-rated housing and connections.
June Company repairs and calibrates the FLIR M400 for marine, maritime-security, and vessel operators.
Common FLIR M400 problems we fix
- Degraded thermal sensitivity (NETD) — detector degradation reducing image quality in low-contrast scenes, repaired to restore sensitivity.
- Pan/tilt or stabilization faults — the gimbal drive or gyro stabilization not holding/aiming correctly, repaired.
- No image or intermittent video — detector, video, or connection faults, restored.
- Marine housing / connector corrosion — sealing and connection service.
- Control / joystick interface faults.
FAQs
My M400 image is weak or the gimbal won’t aim — fixable? Yes. Detector and pan/tilt-stabilization faults are repairable, then verified so imaging and pointing work correctly again, with documented results.
Do you service the marine housing? Yes — sealing and connector corrosion are addressed as part of the repair.
Every repair includes a 90-day parts-and-labor warranty. Email us or submit a service request.
Shipping & Returns
Packing your equipment. You are responsible for packaging equipment adequately for transit. We strongly recommend the original manufacturer’s case, or double-boxing with at least two inches of shock-absorbing material on all six sides. We return your equipment in the packaging it arrived in, so please send it in packaging that will survive the return trip as well. If your packaging is damaged or inadequate for the return, we will substitute suitable packaging and may charge the cost of materials.
Insurance. Equipment is not insured by June Company while in transit. We strongly recommend insuring your shipment for its full replacement value.
Risk of loss. Risk of loss remains with you until your equipment is received at our facility, and transfers back to you when your repaired unit is delivered to the carrier (F.O.B. shipping point). June Company is not responsible for equipment lost, delayed, misdelivered, or damaged in transit, in either direction.
Return label. A prepaid and preprinted return shipping label should be included with your shipment. If one is not included, we will provide one.
Transit damage. Damage occurring in transit is the responsibility of the carrier. It is not a warranty defect and is not covered by the 90-day repair warranty. Any claim must be filed by you with the carrier; we will supply photographs and documentation to support it at no charge.
Full details: Terms & Conditions, Section 6 · Return Policy
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