Description
SMC Quasar Relay Tester Repair
The EuroSMC Quasar is a three-phase protective-relay test set — it generates precise voltages, currents, and phase angles to test and commission protective relays and schemes. As a high-precision multi-phase test source, its faults split between the amplifier/output side and the timing/control side.
June Company repairs and calibrates the SMC Quasar for protection engineers and relay-test crews.
Common SMC Quasar problems we fix
- Output-amplifier rebuilds — a voltage or current channel weak or dead, repaired so every channel meets rated output.
- Timing-system recalibration — trip-time and timing drift, recalibrated against standards.
- Phase-angle accuracy off — the phase reference drifting, corrected.
- Won’t connect to the control PC — interface faults, repaired.
- Display, control, or power faults.
FAQs
One of my Quasar channels is down — fixable? Yes. Amplifier output-stage failure is a common fault and it’s repairable, then all channels are verified against our standards with NIST-traceable calibration.
Is timing accuracy verified? Yes — timing and phase are checked and certified.
Every repair includes NIST-traceable calibration and a 90-day parts-and-labor warranty. Email us or submit a service request.
Shipping & Returns
Packing your equipment. You are responsible for packaging equipment adequately for transit. We strongly recommend the original manufacturer’s case, or double-boxing with at least two inches of shock-absorbing material on all six sides. We return your equipment in the packaging it arrived in, so please send it in packaging that will survive the return trip as well. If your packaging is damaged or inadequate for the return, we will substitute suitable packaging and may charge the cost of materials.
Insurance. Equipment is not insured by June Company while in transit. We strongly recommend insuring your shipment for its full replacement value.
Risk of loss. Risk of loss remains with you until your equipment is received at our facility, and transfers back to you when your repaired unit is delivered to the carrier (F.O.B. shipping point). June Company is not responsible for equipment lost, delayed, misdelivered, or damaged in transit, in either direction.
Return label. A prepaid and preprinted return shipping label should be included with your shipment. If one is not included, we will provide one.
Transit damage. Damage occurring in transit is the responsibility of the carrier. It is not a warranty defect and is not covered by the 90-day repair warranty. Any claim must be filed by you with the carrier; we will supply photographs and documentation to support it at no charge.
Full details: Terms & Conditions, Section 6 · Return Policy