EuroSMC Mentor 12 Relay Test System Repair

SMC Repair

$245.00 evaluation fee

🛡️ 90-Day Warranty ✓ Fee Credited to Repair ⚡ No Forms Needed

June Company delivers precision EuroSMC SMC repair with traceable calibration documentation. Serving utility relay technicians, substation commissioning engineers, relay manufacturers, and industrial protection teams with fast turnaround and transparent pricing.

📋 How It Works

  1. Submit Request – Pay evaluation fee & provide equipment details
  2. Ship to Us – Send your equipment to our Oregon facility
  3. We Evaluate – Detailed diagnosis & repair estimate
  4. Fee Credited – Your evaluation fee applies to repair cost
  5. We Repair – Professional repair with 90-day warranty
  • 🔧 Fast Turnaround: Most repairs are completed within 1–3 business days.
  • 📏 Precision Calibration: NIST-traceable calibrations included for most repairs.
  • 🛡️ Warranty: 90-day warranty on all repairs.
  • 📝 Transparency: Detailed evaluation and repair estimate before work begins.
✓ Evaluation Fee Credited Toward Repair

This evaluation fee is applied as credit toward your final repair cost. After we evaluate your equipment, you'll receive a detailed estimate before any repair work begins.

Description

SMC Mentor 12 Relay Test System Repair

The SMC Mentor 12 Relay Test System is a protective relay test set – it generates precisely controlled voltages and currents, and times how a protection relay responds. High-current amplifiers driven hard into inductive loads are the heart of it, and the part that wears.

The SMC Mentor 12 Relay Test System is repaired at June Company by technicians who work on this class of instrument daily, for utility relay technicians, substation commissioning crews, and industrial protection teams. Every instrument is repaired at component level and verified against reference standards before it ships back, with the measured results documented.

Common SMC Mentor 12 Relay Test System problems we fix

  • Display, keypad or front-panel faults.
  • One current or voltage channel weak or dead – amplifier output-stage failure in a single channel while the others still work, which is the classic giveaway.
  • Phase angle accuracy drifted.
  • Trip timing measurement errors.
  • Binary input or output faults.
  • IEC 61850 or GOOSE communication failures.
  • Convertible channels not combining.
  • Cooling fan or thermal shutdown.
  • Internal power supply faults.

FAQs

Are the measurements verified after repair? Yes, against reference standards, with the measured results documented and returned with the instrument.

One channel is weak and the rest are fine. Repairable? Yes, and it is the most common fault on these. Amplifier output stages fail individually and are repaired at component level.

Every repair carries a 90-day parts-and-labor warranty, with a firm quote before any work begins. Email us or submit a service request.

Brand

EuroSMC Repair

Our technicians service EuroSMC primary injection testers and relay test sets, with calibration after every repair. EuroSMC products by category: Primary Injection Tester Repair, Relay Test Set Repair and Low Resistance Ohmmeter Repair. EuroSMC units on our list include the EuroSMC PTE-100-C Relay Test Set, EuroSMC LET-1000-RD Primary Injection Meter and EuroSMC LET-2000-RD Primary Injection Meter. Each primary injection tester from EuroSMC leaves with NIST-traceable calibration and a 90-day warranty. Each EuroSMC job starts with a firm quote you approve.
SMC Repair

Shipping & Returns

Packing your equipment. You are responsible for packaging equipment adequately for transit. We strongly recommend the original manufacturer’s case, or double-boxing with at least two inches of shock-absorbing material on all six sides. We return your equipment in the packaging it arrived in, so please send it in packaging that will survive the return trip as well. If your packaging is damaged or inadequate for the return, we will substitute suitable packaging and may charge the cost of materials.

Insurance. Equipment is not insured by June Company while in transit. We strongly recommend insuring your shipment for its full replacement value.

Risk of loss. Risk of loss remains with you until your equipment is received at our facility, and transfers back to you when your repaired unit is delivered to the carrier (F.O.B. shipping point). June Company is not responsible for equipment lost, delayed, misdelivered, or damaged in transit, in either direction.

Return label. A prepaid and preprinted return shipping label should be included with your shipment. If one is not included, we will provide one.

Transit damage. Damage occurring in transit is the responsibility of the carrier. It is not a warranty defect and is not covered by the 90-day repair warranty. Any claim must be filed by you with the carrier; we will supply photographs and documentation to support it at no charge.

Full details: Terms & Conditions, Section 6 · Return Policy