Description
Siglent SDS5000X Oscilloscope Repair
The Siglent SDS5000X is a high-performance digital oscilloscope — a 4-channel scope with bandwidths up to 1 GHz, deep memory, a fast waveform-capture rate, and a large touchscreen for design and debug. As a precision acquisition instrument, its faults concentrate in the analog front-end, the acquisition/ADC system, the trigger, and the display.
June Company repairs and calibrates the Siglent SDS5000X for design, embedded, and test engineers.
Common Siglent SDS5000X problems we fix
- Sample-rate / acquisition faults — the ADC or acquisition system producing bad or missing waveforms, repaired so full sample rate is restored.
- Trigger modes not working — trigger-system faults causing unstable or wrong triggering, repaired and recalibrated.
- A channel dead, noisy, or inaccurate — analog front-end damage from overload, repaired and recalibrated.
- Display or touchscreen failure — repaired.
- Won’t boot or powers off — power-supply faults.
FAQs
My triggering is unstable — fixable? Yes. Trigger-system faults are repairable and recalibrated, then verified so triggering is stable across modes, with a NIST-traceable certificate.
Is a damaged channel repairable? Yes — front-end repair and recalibration restore vertical accuracy and bandwidth.
Every repair includes NIST-traceable calibration and a 90-day parts-and-labor warranty. Email us or submit a service request.
Shipping & Returns
Packing your equipment. You are responsible for packaging equipment adequately for transit. We strongly recommend the original manufacturer’s case, or double-boxing with at least two inches of shock-absorbing material on all six sides. We return your equipment in the packaging it arrived in, so please send it in packaging that will survive the return trip as well. If your packaging is damaged or inadequate for the return, we will substitute suitable packaging and may charge the cost of materials.
Insurance. Equipment is not insured by June Company while in transit. We strongly recommend insuring your shipment for its full replacement value.
Risk of loss. Risk of loss remains with you until your equipment is received at our facility, and transfers back to you when your repaired unit is delivered to the carrier (F.O.B. shipping point). June Company is not responsible for equipment lost, delayed, misdelivered, or damaged in transit, in either direction.
Return label. A prepaid and preprinted return shipping label should be included with your shipment. If one is not included, we will provide one.
Transit damage. Damage occurring in transit is the responsibility of the carrier. It is not a warranty defect and is not covered by the 90-day repair warranty. Any claim must be filed by you with the carrier; we will supply photographs and documentation to support it at no charge.
Full details: Terms & Conditions, Section 6 · Return Policy
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