ISA STS 5000 Repair

ISA STS 5000 Substation Test Set Repair

$245.00 evaluation fee

🛡️ 90-Day Warranty ✓ Fee Credited to Repair ⚡ No Forms Needed

Get your ISA STS 5000 repaired with certified accuracy and a 90-day warranty. Service covers output stage rebuilds, measurement channel recalibration, communication module repair, and comprehensive substation test verification.

Helpful Resources

📋 How It Works

  1. Submit Request – Pay evaluation fee & provide equipment details
  2. Ship to Us – Send your equipment to our Oregon facility
  3. We Evaluate – Detailed diagnosis & repair estimate
  4. Fee Credited – Your evaluation fee applies to repair cost
  5. We Repair – Professional repair with 90-day warranty
  • 🔧 Fast Turnaround: Most repairs are completed within 1–3 business days.
  • 📏 Precision Calibration: NIST-traceable calibrations included for most repairs.
  • 🛡️ Warranty: 90-day warranty on all repairs.
  • 📝 Transparency: Detailed evaluation and repair estimate before work begins.
✓ Evaluation Fee Credited Toward Repair

This evaluation fee is applied as credit toward your final repair cost. After we evaluate your equipment, you'll receive a detailed estimate before any repair work begins.

Category: Tags: , , , , , , , , , , , , , , , ,

Description

ISA STS 5000 Substation Test Set Repair

The ISA STS 5000 is a multifunction substation test system — it combines relay testing, with high-current and high-voltage sources and precision measurement, to commission and maintain protective relays, CTs/VTs, and substation equipment. As a multi-source, multi-measurement system, its faults span the output (amplifier/source) stages, the measurement channels, and the control electronics.

June Company repairs and calibrates the ISA STS 5000 for substation commissioning and relay-test crews.

Common ISA STS 5000 problems we fix

  • Output-stage rebuilds — a voltage or current source weak or dead, repaired so every source meets rated output.
  • Measurement-channel recalibration — measurement inputs drifting, recalibrated against standards.
  • Timing / phase accuracy off — the timing and phase reference, corrected.
  • Won’t connect to the control PC — interface faults, repaired.
  • Display, control, or power faults.

FAQs

One of my STS 5000 sources is down — fixable? Yes. Output-stage failure is repairable, then all sources and measurement channels are verified against our standards with NIST-traceable calibration.

Are timing and phase verified? Yes — checked and certified along with the sources.

Every repair includes NIST-traceable calibration and a 90-day parts-and-labor warranty. Email us or submit a service request.

Brand

ISA Repair

ISA, which stands for Ingegneria dei Sistemi e delle Automazioni (Engineering of Systems and Automations), is an Italian company specializing in various industrial automation and control products. Some of their key products and their functionalities include:
  1. SCADA Systems (Supervisory Control and Data Acquisition): ISA provides SCADA systems that monitor, control, and manage industrial processes and infrastructure. These systems integrate data acquisition, real-time monitoring, and control functionalities to optimize process efficiency and reliability.
  2. PLC (Programmable Logic Controller) Systems: ISA offers PLC systems that automate control processes in manufacturing, energy, and infrastructure sectors. PLCs are programmable devices that monitor inputs and control outputs based on customized logic, enhancing operational efficiency and flexibility.
  3. Industrial Communication Networks: ISA provides solutions for industrial communication networks, including Ethernet, Profibus, Profinet, and other protocols. These networks facilitate data exchange between devices, machines, and control systems, enabling seamless integration and communication within industrial environments.
  4. Remote Terminal Units (RTUs): These are devices used to monitor and control field equipment remotely. ISA's RTUs collect data from sensors and equipment in remote locations, transmitting this information to SCADA or other control systems for analysis and decision-making.
  5. Safety Instrumented Systems (SIS): ISA offers safety instrumented systems designed to protect personnel, equipment, and the environment by automatically taking corrective actions in response to potentially hazardous conditions or events in industrial processes.
  6. Asset Management and Maintenance Systems: ISA provides software solutions for asset management and predictive maintenance, helping industrial facilities optimize equipment performance, reduce downtime, and extend asset lifespan through data-driven insights and analytics.
ISA's products cater to a wide range of industries, including manufacturing, utilities, oil and gas, transportation, and infrastructure, where automation, control, and reliability are critical for operational success and safety compliance.

Shipping & Returns

Packing your equipment. You are responsible for packaging equipment adequately for transit. We strongly recommend the original manufacturer’s case, or double-boxing with at least two inches of shock-absorbing material on all six sides. We return your equipment in the packaging it arrived in, so please send it in packaging that will survive the return trip as well. If your packaging is damaged or inadequate for the return, we will substitute suitable packaging and may charge the cost of materials.

Insurance. Equipment is not insured by June Company while in transit. We strongly recommend insuring your shipment for its full replacement value.

Risk of loss. Risk of loss remains with you until your equipment is received at our facility, and transfers back to you when your repaired unit is delivered to the carrier (F.O.B. shipping point). June Company is not responsible for equipment lost, delayed, misdelivered, or damaged in transit, in either direction.

Return label. A prepaid and preprinted return shipping label should be included with your shipment. If one is not included, we will provide one.

Transit damage. Damage occurring in transit is the responsibility of the carrier. It is not a warranty defect and is not covered by the 90-day repair warranty. Any claim must be filed by you with the carrier; we will supply photographs and documentation to support it at no charge.

Full details: Terms & Conditions, Section 6 · Return Policy

Related products