Description
Tettex 3695 Voltage Burden Repair
The Tettex 3695 is a voltage burden — the voltage-transformer counterpart to the 3691, providing a precision reference load for testing and calibrating voltage (potential) transformers. Like any reference standard, its value is in stability and accuracy, so service centers on restoring and verifying the defined burden.
June Company repairs and calibrates the Tettex 3695 for metrology labs and VT testing teams.
Common Tettex 3695 problems we fix
- Burden value out of tolerance — drift in the precision burden network, restored and recalibrated to defined value so VT accuracy testing is valid.
- Terminal or connection faults — worn terminals affecting the presented burden, repaired.
- Range/value switching faults — the selection mechanism on multi-value units.
- Handling or contact damage.
FAQs
Can you bring it back to its rated burden? Yes — we service the burden network and recalibrate to the defined value, documented with a NIST-traceable certificate.
Is it certified after service? Yes — verified against our reference standards.
Every repair includes NIST-traceable calibration and a 90-day parts-and-labor warranty. Email us or submit a service request.
Shipping & Returns
Packing your equipment. You are responsible for packaging equipment adequately for transit. We strongly recommend the original manufacturer’s case, or double-boxing with at least two inches of shock-absorbing material on all six sides. We return your equipment in the packaging it arrived in, so please send it in packaging that will survive the return trip as well. If your packaging is damaged or inadequate for the return, we will substitute suitable packaging and may charge the cost of materials.
Insurance. Equipment is not insured by June Company while in transit. We strongly recommend insuring your shipment for its full replacement value.
Risk of loss. Risk of loss remains with you until your equipment is received at our facility, and transfers back to you when your repaired unit is delivered to the carrier (F.O.B. shipping point). June Company is not responsible for equipment lost, delayed, misdelivered, or damaged in transit, in either direction.
Return label. A prepaid and preprinted return shipping label should be included with your shipment. If one is not included, we will provide one.
Transit damage. Damage occurring in transit is the responsibility of the carrier. It is not a warranty defect and is not covered by the 90-day repair warranty. Any claim must be filed by you with the carrier; we will supply photographs and documentation to support it at no charge.
Full details: Terms & Conditions, Section 6 · Return Policy