Description
EXFO MaxTester 720C Repair
The EXFO MaxTester 720C is a handheld fiber/network test set — it tests and qualifies fiber and Ethernet network links (including loss, connectivity, and service activation) for installers and field technicians. As a field-carried test instrument, its faults concentrate in the optical/Ethernet interfaces, the measurement engine, the display, and power.
June Company repairs and calibrates the EXFO MaxTester 720C for fiber and network field teams.
Common EXFO MaxTester 720C problems we fix
- Ethernet-interface repair — the Ethernet port not linking or testing correctly, repaired.
- Measurement-engine repair — the core measurement not producing valid results, restored.
- Optical-interface / connector faults — a degraded optical port or connector, serviced.
- Display or interface faults — repaired.
- Won’t power on or hold a charge — battery/power faults.
FAQs
My MaxTester won’t test a link — fixable? Yes. Interface and measurement-engine faults are repairable, then verified so fiber and Ethernet testing is accurate, with documented results.
Can you replace the battery? Yes — battery and power service is routine.
Every repair includes calibration verification and a 90-day parts-and-labor warranty. Email us or submit a service request.
Shipping & Returns
Packing your equipment. You are responsible for packaging equipment adequately for transit. We strongly recommend the original manufacturer’s case, or double-boxing with at least two inches of shock-absorbing material on all six sides. We return your equipment in the packaging it arrived in, so please send it in packaging that will survive the return trip as well. If your packaging is damaged or inadequate for the return, we will substitute suitable packaging and may charge the cost of materials.
Insurance. Equipment is not insured by June Company while in transit. We strongly recommend insuring your shipment for its full replacement value.
Risk of loss. Risk of loss remains with you until your equipment is received at our facility, and transfers back to you when your repaired unit is delivered to the carrier (F.O.B. shipping point). June Company is not responsible for equipment lost, delayed, misdelivered, or damaged in transit, in either direction.
Return label. A prepaid and preprinted return shipping label should be included with your shipment. If one is not included, we will provide one.
Transit damage. Damage occurring in transit is the responsibility of the carrier. It is not a warranty defect and is not covered by the 90-day repair warranty. Any claim must be filed by you with the carrier; we will supply photographs and documentation to support it at no charge.
Full details: Terms & Conditions, Section 6 · Return Policy
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